Frequently Asked Questions

Sticker Care & Order FAQs

We’ve put together a list of Frequently Asked Questions to make your experience easier. You can browse through our FAQs below for quick answers about shipping, returns, wholesale orders and more.

All of our stickers are proudly made in Bacchus Marsh, Victoria, Australia, or Northern Rivers, NSW. We produce every sticker locally to ensure high quality, fast turnaround times, and to support Australian manufacturing.

We only use Orafol 751C high-performance cast vinyl for our solid colour range and TeckWrap for our reflective range, both premium materials designed for long-term outdoor stickers. This ensures your decals stay vibrant, durable, and weather-resistant.

We are also planning to expand our range to include indoor vinyl stickers in the near future, giving you even more options for custom applications.

The durability of our stickers depends on the vinyl colour you choose:

  • Black or White Vinyl: up to 8 years outdoor lifespan
  • Transparent or Coloured Vinyl: up to 7 years outdoor lifespan
  • Metallic Vinyl: up to 5 years outdoor lifespan

All of our stickers are made with high-performance Orafol 751C cast vinyl or TeckWrap craft vinyl, ensuring long-lasting quality and resistance to harsh Australian weather conditions.

In most cases, yes, we can recreate your design exactly as it is. The only factors that may affect this are the sizing requirements and font choices, but we’ll work with you to get the best possible result.

Simply email or SMS us your design and requirements, and our team will be happy to assist in turning it into a custom vinyl sticker.

Yes! We offer a hassle-free, full 30-day returns policy. If you’re not completely satisfied with your sticker order, you can return it within 30 days for a refund or replacement no stress, no fuss.

👉 Click here for more information on our returns policy.

Yes! We offer wholesale discounts on orders of 25 or more stickers of the same design. This is perfect for businesses, events, clubs, and resellers who need bulk custom stickers at a lower price.

👉 Click here for more information on wholesale pricing.

Applying your vinyl decals is quick and easy! We’ve found an excellent step-by-step video tutorial that shows you exactly how to apply your sticker for the best results.

👉 Watch the vinyl decal application guide here.

Yes, we can make your sticker suitable for inside window application! Just leave us a note at checkout letting us know you’d like your sticker made for reverse application, and we’ll prepare it accordingly.

  1. You can easily reach us via email, SMS, or through order support in your account. If you placed your order directly on our website, you can log in to your account to view your order details, request updates, or make changes. We’re always happy to help! As we aim to prepare orders ASAP, please try to ensure you let us know as soon as you realise an error as once your order is made we are unable to accept changes

Yes! Simply contact us and mention the SKU of the design you’re interested in, along with your desired size, and we’ll provide you with a custom sticker quote.

We can order any of over 100 colours to best suit your needs. Minimum order quantities will apply. Please contact us to discuss further. Contact us here...

Yes! We do allow local order pickup. Simply let us know at checkout that you’d like to collect your order, and a team member will contact you to arrange a convenient pickup time. Depending on your location we may not be able to offer pickup due to orders being prepared in different states. Plus please reach out and we will try our best to accommodate.

We offer a wide variety of secure payment options to suit your needs, including:

  • PayPal
  • Credit & Debit Cards (via Stripe)
  • Cryptocurrency (via BTCPay)
  • Google Pay & Apple Pay
  • Amazon Pay
  • Afterpay, Zip Pay, and Klarna for flexible installment payments

No matter how you prefer to pay, we make the checkout process simple, safe, and convenient. Please note that different Payment processors charge different fees which will be applied on the total order value. We understand that you may feel safer using a certain provide so have tried to offer as many solutions as possible

We ship all orders securely within Australia. Small Orders: Orders under our minimum threshold are sent via standard stamped mail to keep shipping free and affordable. Please note that tracking is not included with this option. Tracked Shipping: You can choose to purchase tracking at checkout, or it will be automatically included once your order reaches the minimum order value. Courier Services: Larger orders are shipped via Australia Post (AusPost) or Sendle, ensuring reliable delivery with full tracking provided.

Yes! When you checkout using any of our accepted cryptocurrencies, you’ll receive an extra 10% off your order as a thank you for supporting crypto payments.